Here are our most frequent questions
How long until I receive my items?
Most items will ship out within 24-48 hours if stock is available. As we are a small pet store, so many of our products are manufactured for us and manufacturing times can take several weeks. We understand that you do not want to wait for your orders and try as hard as possible to get your items to you in the shortest time possible.
However, some items that we carry must be manufactured for us and may be delayed. In these cases, orders may take 2 - 3 weeks to arrive at your door but should not be longer than that.
If you need to know if we have an item in stock right now just use our chat feature on any page of this website.
I have ordered, where is my stuff?
If you have placed an order more than 14 days ago would like a status update simply write our customer service at: firstname.lastname@example.org (NOT .com)
We are adding more products to our collections that ship from the USA and will only take a few days to reach you all the time. Sometimes though, our items come from our warehouse overseas which can lead to a slight delay in receiving your items.
We appreciate your patience and hope to get delivery times down considerable in the very near future.
Contact us / Send us a message on Facebook HERE
Who are you?
We are real life dachshund lovers that wanted to share some cool dog themed gifts to other dog lovers. We operate out of a small office in Nevada and spend most of our time wishing our dachshunds would bark a little less :)
We value our customers and do everything possible to give you guys the best service we can. We are always listening to feedback and trying to improve and hope to have the best dachshund / dog gift store in the world soon!
Where are your items made?
We find great stuff for you and your dogs from all over the world. If you are looking to ONLY purchase our products that are made in the USA visit our "Made in the USA" collection HERE.
Why don't you carry only American made products?
We would love to carry only products made in the USA but sometimes it's simply not possible. A $19.95 harness would cost over $40 if we had it made here in the USA and a whopping majority of our customers would not pay that.