I am having trouble placing an order. What should I do?
If you are having trouble placing an order, please email us at help@doxinmotion.co and we will be happy to help.
How do I know if my order went through?
If your order was successful, you should receive a confirmation email within about 5 minutes. If you are not sure whether your order went through, please contact us before placing a second order so we can help you check.
What should I do if my order is incorrect?
If something looks incorrect with your order, please email us at help@doxinmotion.co and we will get it fixed for you.
How much is shipping?
Shipping is always free.
How long does shipping take?
Orders are usually shipped within 3 business days and typically take about 3–5 business days to arrive after shipping. We always try to ship orders as quickly as possible.
What should I do if my item arrives damaged or faulty?
If your item arrives damaged or faulty, please email us at help@doxinmotion.co and we will help make it right.